Incidental Damage:

We are not responsible for any incidental damage that may occur while your vehicle is being vacuumed or washed including but not limited to: any damage related to pre-existing conditions (tears, scratches, dents, discoloration, rust, etc.) damage to automated windshield wiper systems, wiper blades rear window wipers, loose trim or exterior moldings, exterior side mirrors, trailer hitch caps, roof racks, antennas, insignias, aftermarket accessories (bug shields, sun visors, spoilers), magnetic signage, running boards, hood ornaments, alloy, chrome or mag wheels, headlights, rear lamps, or reflectors, sunroof, windshield stress crack or pebble crack, spare wheel covers, wheel center caps & stem valves, vehicles over 10 years old or 100,000 miles. We are responsible for any damage directly caused by our equipment while your vehicle is being washed, so long as the damage does not involve a prior condition of your vehicle or is caused by another customer’s actions.

Limit of Liability:

ENCORE’S entire liability for providing services is limited to the invoice amount for the service we provide, except for any damages that directly result from our equipment. Further, ENCORE will not pay for litigation costs or attorney’s fees in any claim or lawsuit against us.

ENCORE’S Repair Policy:

Should your vehicle suffer damage directly caused by our equipment while your vehicle is being washed, so long as the damage does not involve a prior condition of your vehicle or is caused by another customer’s actions; we will provide you with a reputable auto body shop to have an estimate prepared and for the repair of your damage. Should you choose to obtain an estimate or repairs from a different body shop, ENCORE reserves the right to reimburse you for the reasonable costs of your repairs.

VEHICLES/ITEMS WASHED AT YOUR OWN DISCRETION. WE CAN NOT BE RESPONSIBLE FOR ANY DAMAGE TO:
• Antennas
• Bug shields
• Preexisting damage
• Windshield stress cracks
• Custom running boards
• Loose trim or moldings
• Loose or damaged mirrors
• Spare tire covers
• Vehicles 10 years of age or older or with over 100,000 miles